PRIVACY POLICY
INTRODUCTION TO PRIVACY:
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.itsflourpower.com.
ITSFLOURPOWER LTD respects your privacy and will do everything possible to keep your information safe. This policy explains the accepted privacy practices for ITSFLOURPOWER LTD services and describes the way your personal information is collected and used, and how you can verify or control the use of the information you provide.
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COLLECTED INFORMATION:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), billing/shipping address details and payment details (including debit/credit card information).
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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REASONS FOR COLLECTING THIS INFORMATION:
We collect such Non-personal and Personal Information for the following purposes:
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To fulfil orders placed through the website (including processing your payment information and arranging for delivery).
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To ensure a smooth transaction with us by using your personal information to contact you regarding your order. This involves providing you with an order confirmation and/or invoice, as well as updates and notifications throughout your order process.
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To provide ongoing customer assistance and technical support.
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If prior consent is given, to contact you with marketing information about new products and services that we can offer.
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To create aggregated statistical data and other aggregated/inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
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To prevent potential misuse of services and fraud (IP address)
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For conducting general improvements to our website (generating analytics about customer browsing and website interactions, and to assess the success of our marketing campaigns).
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To comply with any applicable laws and regulations.
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SHARING YOUR PERSONAL INFORMATION:
ITSFLOURPOWER LTD may utilise your data to help inform re-marketing and customer feedback efforts. We will never sell your personally identifiable information to third parties for any of our marketing purposes, rather we may sometimes utilise this data to improve our customer feedback and re-marketing efforts to let you know of upcoming launches and offers. We will treat this data with complete confidentiality.
Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by ITSFLOURPOWER LTD adhere to payment security standards, which is formed from the joint effort of brands like Visa, MasterCard and American Express. This helps ensure the secure handling of credit/debit card information by our store and its service providers.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
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USE OF COOKIES:
Our website uses cookies to distinguish you from our other users. This helps us to provide you with a fulfilling and efficient browsing experience and allows us to make website improvements. By continuing to browse the site, you are agreeing to our use of cookies.
You are able to block cookies by activating the browser setting that allows you to refuse all/some cookies. However, if you block all cookies (including essential cookies) you may not be able to access some key parts of our site.
For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies; https://ico.org.uk/for-the-public/online/cookies/.
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CONSENT WITHDRAWAL:
It is possible (at any time) to opt out of ITSFLOURPOWER LTD mailing lists and to delete your personally identifiable information that is stored on our database, by notifying us of your request via email at: itsflourpower@gmail.com
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PRIVACY POLICY UPDATES:
We may update this privacy policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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QUERIES + CONTACT INFORMATION:
For any further queries regarding our privacy policy, please contact us by email at: itsflourpower@gmail.com or by mail using the details provided below:
ITSFLOURPOWER LTD
Stroud Farm, Stroud Farm Road
Holyport, Maidenhead
SL6 2LJ
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